Can I cancel my booking? Please be aware, all tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Related articles Can I change the date/time of my booking? What is included in my entry ticket at The York Dungeon? What's inside The York Dungeon? I may have two bookings, what do I do? Can I use my Share the Fun vouchers at The York Dungeon?