Can I make a provisional booking? All bookings must be paid in full by debit or credit card when purchasing online. If you are a school you are able to make a provisional booking by contacting our schools team here. Related articles Can I change the date/time of my booking? I have purchased tickets for someone else, how do they collect their tickets? How can I get to The York Dungeon by train? What do I need to collect my tickets? Can I add/remove tickets from my order?