Please be aware that all tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. Please contact our support team via Live Chat (subject to availability) or via our contact us form here and they will try to assist you as best as possible.
Please note: Guests who purchased tickets through our website from 10/11/2020 can amend their visit date/time via Booking Portal. Further information can be found here.