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  1. The York Dungeon - One of York's Must-See attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

I may have two bookings, what do I do?

Please check your emails including your junk or spam folders to check to see if you have received two separate email confirmations with individual reference numbers. If you have please contact our team here who will be able to assist.

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Related articles

  • How do I contact you with a guest enquiry?
  • I've booked the wrong tickets, what should I do?
  • Is The York Dungeon scary?
  • I have purchased tickets for someone else, how do they collect their tickets?
  • Do I need to pre-book with my Merlin Pass to visit The York Dungeon?
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