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  1. The York Dungeon - One of York's Must-See attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

I may have two bookings, what do I do?

Please check your emails including your junk or spam folders to check to see if you have received two separate email confirmations with individual reference numbers. If you have please contact our team here who will be able to assist.

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Related articles

  • Can I cancel my booking?
  • Can I contact you via Live Chat?
  • I've booked the wrong tickets, what should I do?
  • How old must you be to enter The York Dungeon?
  • I haven't received an e-mail confirmation/Print@Home tickets, what should I do?
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