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  1. The York Dungeon - One of York's Must-See attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

I've booked the wrong tickets, what should I do?

Please contact our team here who will be able to assist you. 

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Related articles

  • Can I cancel my booking?
  • Can I change the date/time of my booking?
  • How do I contact you with a guest enquiry?
  • Is there a fee for changing the date/time of my tickets on Booking Portal?
  • I may have two bookings, what do I do?
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