For safety reasons we can only accommodate one guest using a wheelchair at a time to ensure an evacuation chair is available to exit the building. We have two flights of stairs both with stair lifts (Max weight 120kg/ 18.8 stone) and guests have to be able to transfer from wheelchair to the chair of the stair lift unaided by Dungeon staff.
We would advise wheelchair users to book in advance as without an advanced booking guests may need to wait a considerable time to start the tour. For further information about access to the York Dungeon please email yorkguests@merlinentertainments.biz
Please telephone 01904 632599 for further information