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  1. The York Dungeon - One of York's Must-See attractions
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Why am I booking into a time slot?
  • What payment cards do you accept for an online booking?
  • What if I'm running late for my time slot?
  • I have received an error message when making a booking, what should I do?
  • I may have two bookings, what do I do?
  • I've booked the wrong tickets, what should I do?

I may have two bookings, what do I do?

Please check your emails including your junk or spam folders to check to see if you have received two separate email confirmations with individual reference numbers. If you have please contact our team here who will be able to assist.

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Related articles

  • I've booked the wrong tickets, what should I do?
  • I have made a booking but have not received my tickets
  • Do you offer a family rate for The York Dungeon?
  • How do I contact you with a guest enquiry?
  • Where is your head office?
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